If you have any inquire about this please contact us at service.crush.jewel@gmail.com

Please put in the subject of the email your order number and attach a picture of the article(s).

Read more here.

Wondering how to clean your jewelry at home?For a quick refresh, you can use mild dish soap and warm water, followed by a gentle polish with a professional silver cloth. However, for the best results and a long-lasting shine, we recommend using professional silver cleaning product. Proper maintenance ensures your pieces stay brilliant for years to come.

Yes we do. For that just email us at service.crush.jewel@gmail.com

Or, visit our Custom-made / Bespoke Jewelry page.

On the product page you will be able to see how much time it takes to have your pieces ready.

Currently the majority of our pieces are made for order they might take 7-14 days to be shipped.

After they are shipped if your in Spain or Europe the shipping time is 1-2 days and for the rest of the world 2-3 days.

All of Crush Jewel articles are made by hand solely by one artisan and the creation process takes time to finish hence it takes longer for us to fulfil the demand.

After your purchase you will receive updates trough email. Once your order has been ship you will receive a tracking number so you can follow all the steps of your delivery.

The refund cost will depend on the country from where you return. Find more about your country by clicking here.

We have a partnership with DHL so all returns will be done with them. To start the return you must email us at service.crushjewel@gmail.com . All the return costs will de deducted from your refund.
Read more here for refund policy.

The gift card is valid for 1 year counting on the purchase date.

After the purchase you will receive the gift card in your email.